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Ads over the video screen
Posted by dononeal
1/12/2014  6:53:00 PM
I am an a recent premium subscriber and when I watch any of the videos there is advertising for DVDs pasted on top of the video I'm trying to watch. NOT GOOD!
I am using an IMAC computer and using connecting through safari browzer.
Is this to be expected??
DON O"Neal
Re: Ads over the video screen
Posted by Administrator
1/13/2014  11:46:00 AM
Hi Don,

No, there are not supposed to be ads over the top of the video screen. I just took a look at a couple of the videos using Safari on my iMac and there doesn't seem to be a problem here. What version of OS X and Safari are you currently using?

Also, could you please take a screen shot of the browser window and email it to me? To take a screen shot with your Mac, hold down the command and shift keys, and press the number 4. Your cursor will turn into a crosshair. Drag a selection box around the window and release it. This will save a screen shot to your desktop. You can drag that image into an email and send it to me. The email address is admin@ [this website].

Regards,
Jonathan Atkinson
www.ballroomdancers.com
Re: Ads over the video screen
Posted by dononeal
1/14/2014  3:02:00 PM
Thank you Jonathan for your response. Unfortunately the command-shift-4 does work so can't get a screen shot.
I assume it is because the key board in a third party keyboard. The OS is 10.5.8 and the computer is a IMAC.

I'll give you a verbal. If I watch a video, the image of the dvd that is for sale ( on my PC it is shown below and to the right of the video). The remainder of the add stays where it should only the image of the dvd is placed in the viewing area of the video. Same size- about the size of a postage stamp.

A specific in the rumba where the image is the Dance Visions dvd. In other dances it is of other dvds on that page.

I will continue to try to get a screen shot.
Thanks Don O'Neal
Re: Ads over the video screen
Posted by Administrator
1/15/2014  10:04:00 AM
Hi Don,

I would take the time to debug this for you, but as it happens the timing has worked out in such a way that I won't need to. We just liquidated all of our DVD inventory recently, and I no longer need to advertise the DVD's in that particular spot. So I just removed it altogether.

FYI, I will eventually be putting something there in its place -- not sure what yet, but probably not an ad. Whatever it is, I'll let you know when I get around to it, and I'll take extra care to check the way it looks in as many browsers as possible. However, I can't check Safari on OS 10.5.8, so I may be contacting you to help verify that it's not a problem when the time comes.

Thanks for letting us know!

Regards,
Jonathan Atkinson
www.ballroomdancers.com
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