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establish an account
Posted by Jofraima
5/2/2015  9:45:00 AM
Hi!
My name is Jofraima and I want to create an account but,...I didn't receive a number per mail to get started.
I tried it with several e-mail addresses. but no success.

my mail adress is:
umjofraima@gmail.com

thanks in advance for your support
Jofraima
Re: establish an account
Posted by Wardg&d
5/7/2015  8:18:00 AM
I'm having the same issue. Tried two different email accounts.
Re: establish an account
Posted by bcheuvro53
5/8/2015  1:12:00 PM
I also have had the same issue and it is very frustrating.
Re: establish an account
Posted by Administrator
5/8/2015  8:49:00 PM
I checked the mail server and the activity is unusually low for the last couple of days, so there may have been a problem of some sort with the mail server. To be safe, I reset the passwords and then sent a test email to myself, and it worked. My suggestion is to try one more time and see if it works now. Be sure to check your junk mail folder if you don't see it in your inbox within about 2-3 minutes.

If you try again and still don't get a message, either in your inbox or your junk mail folder, let me know and I'll check once more on the server to see if it was sent. If it wasn't sent, I'll have to do some more investigating. On the other hand, if it was actually sent but you didn't receive it, it means your email service provider is blocking the email, in which case you'll need to use an email address with a different provider.

Regards,
Jonathan Atkinson
BallroomDancers.com
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