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Return Policy

We have a 30-day money-back guarantee on all tangible items, subject to the following conditions:

  • Item must be returned in the same condition it was received.
  • No part of the item should show damage, wear or use.
  • All items must be in original packaging, with all pieces, accessories, instructions, etc intact (shrink wrap may be opened or removed).
  • Items must not be shown to have been duplicated by our copy-protection system.

If the returned item follows the above criteria, Ballroomdancers.com will accept the returned item for exchange or refund. Refunds are issued to the customer only after the returned item has been received. Refund payments are made in the same fashion as the original payment (eg cash, check or credit card).

If returned items do not follow the above criteria, Ballroomdancers.com reserves the right to refuse the item and deny a refund to the customer.

Shipping is non-refundable. When a refund is made for returned merchandise, it will be made for the full amount of the purchase, less the cost of shipping.

Method For Returning Merchandise
Read Carefully!

The customer is responsible for shipping costs in both directions. Upon return, you can use whichever method of shipping you prefer (eg US Post First Class, Priority, FedEx, etc). However, we highly recommend insuring the package against loss or damage. Ballroomdancers.com does not accept responsibility for loss or damage to items after they have been delivered to the customer.

Do you have any additional questions about our return policy?
Don't hesitate to ASK US!


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