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listening songs
Posted by Eszter
1/26/2008  2:36:00 AM
Hi, I cannot listen to the music before buying. Which program/software do I need to be able to listen the songs, what can be a problem? Thanks for any help. Eszter
Re: listening songs
Posted by dfineman13
1/26/2008  12:44:00 PM
We are also having trouble hearing music today. Perhaps it is the site's problem instead of a problem on our part.
Re: listening songs
Posted by Step
1/27/2008  1:18:00 AM
Hello,
You need only a FlashPlayer to play the songs. http://adobe.com
Re: listening songs
Posted by Eszter
1/27/2008  6:05:00 AM
thanks but I have it and it still doesn't work.
Re: listening songs
Posted by Step
1/27/2008  11:11:00 AM
Hmm... Try another browser, maybe it will work. I use Firefox and it works for me.

(egyébként: magyar vagy Eszter? )
Re: listening songs
Posted by Eszter
1/29/2008  1:17:00 AM
Igen, magyar vagyok. :)
Kösz a tanácsot!
Re: listening songs
Posted by Administrator
1/27/2008  9:49:00 PM
It's unlikely a problem with the Flash Player itself, but if it is, it's because your version of Flash Player is outdated. To fix this problem, go to the Adobe Flash website to update it.

My guess is whatever browser you're using is blocking either the pop-up window, or your ability to embed the Flash player in a web page. Certain security software suites may also do this. There are so many possibilities that I can't possibly describe them all. However, a bit of troubleshooting may point you in the right direction.

When you click on the link to play a song file, does a small browser window pop up with the song information and a blank space where the Flash player should be, or do you not see a pop-up window at all? If you click on the link and nothing happens (i.e. no pop-up window), the problem is related to JavaScript, in which case you'll need to configure either your browser or your security software (or both) to allow them from our website. If the window pops up but no Flash Player appears inside it, you may need to configure your browser or security software to allow embedded Flash content.

Also, one last idea pops to mind: If you get a pop-up window and a Flash Player, but it doesn't play the clip, perhaps you haven't waited long enough for the song to download. I know it sounds silly, but I've had tech support calls where this was the solution. So it bears mentioning.

When you have solved the problem, please come back and let us know. The more information we have, the more people we can help in the future.

Regards,
Jonathan Atkinson
www.ballroomdancers.com

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