Hi, I cannot listen to the music before buying. Which program/software do I need to be able to listen the songs, what can be a problem? Thanks for any help. Eszter

We are also having trouble hearing music today. Perhaps it is the site's problem instead of a problem on our part.

Hello,
You need only a FlashPlayer to play the songs. http://adobe.com

thanks but I have it and it still doesn't work.

Hmm... Try another browser, maybe it will work. I use Firefox and it works for me.

(egyébként: magyar vagy Eszter? )

Igen, magyar vagyok. :)
Kösz a tanácsot!

It's unlikely a problem with the Flash Player itself, but if it is, it's because your version of Flash Player is outdated. To fix this problem, go to the Adobe Flash website to update it.

My guess is whatever browser you're using is blocking either the pop-up window, or your ability to embed the Flash player in a web page. Certain security software suites may also do this. There are so many possibilities that I can't possibly describe them all. However, a bit of troubleshooting may point you in the right direction.

When you click on the link to play a song file, does a small browser window pop up with the song information and a blank space where the Flash player should be, or do you not see a pop-up window at all? If you click on the link and nothing happens (i.e. no pop-up window), the problem is related to JavaScript, in which case you'll need to configure either your browser or your security software (or both) to allow them from our website. If the window pops up but no Flash Player appears inside it, you may need to configure your browser or security software to allow embedded Flash content.

Also, one last idea pops to mind: If you get a pop-up window and a Flash Player, but it doesn't play the clip, perhaps you haven't waited long enough for the song to download. I know it sounds silly, but I've had tech support calls where this was the solution. So it bears mentioning.

When you have solved the problem, please come back and let us know. The more information we have, the more people we can help in the future.

Regards,
Jonathan Atkinson
www.ballroomdancers.com

Due to this message, I decided to try it. The songs didn't play for me either. They have played OK in the past, and I have made no changes.

Using Netscape with ZoneAlarm either on or off, I get a popup window with nothing inside it. I also tried Internet Explorer without ZoneAlarm running, and I also got a blank popup window, but with a little more information at the bottom. It said Unknown zone.

However, the problem seems to be confined to the music links listed on the pages that also have the videos (under Learn the Dances). The "Music pages" for each dance type works OK. Those are the pages with nothing but music links on them.